Tarsin (Europe) Limited Privacy Policy - Effective 01 May 2010

Tarsin (Europe) Limited is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organisation whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site http://www.motorolabackup.com. Because this website wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact Tarsin (Europe) Limited's Privacy Administrator at privacy@tarsin.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.

Tarsin (Europe) Limited understands the concerns many of our customers have regarding privacy and security in accessing and utilising services over the Internet. As our customer, we want to make you comfortable with our privacy practices and the security measures we take to protect your personal information. By using our website and services provided, you consent to the collection and use of your information by Tarsin (Europe) Limited as set forth in our privacy policy currently in effect. If we decide to change our policy, such changes and their effective date will be posted on the tarsin.com website. Please check back periodically to ensure you understand the most current policy. In regards to personal information received from countries in the European Union, Tarsin (Europe) Limited complies with the EU Safe Harbor framework as set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union.

Changes in this Privacy Statement
If we decide to change our policy, such changes and their effective date will be posted on our homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Notice
When you register for services, Tarsin (Europe) Limited collects your phone number, name, email address, mobile operator, country, the type of phone you have, and the PIN Code you select to properly provide access to the Motorola BACKUP services. In addition, as part of your use of Motorola BACKUP and other services, you'll be uploading important personal information. Tarsin (Europe) Limited may collect other identifying information from you from time to time in order to furnish additional services that are explained when the information is requested. The Motorola BACKUP website is co-branded within the Motorola website look, but all PII information is collected by Tarsin (Europe) Limited and only with your opt in will we send any PII information to Motorola.

When you are asked for personal information by Tarsin (Europe) Limited, you are sharing that information with Tarsin (Europe) Limited, its subsidiaries and related companies. Additionally, if you utilise a cellular phone, pager or other device requiring service, your personal information may be collected by the manufacturer of the phone or other device and/or the provider of your service to facilitate your service arrangement with such third party and or Tarsin (Europe) Limited. Tarsin (Europe) Limited may also contract with third party companies to perform services for Tarsin (Europe) Limited on its website that require these companies to collect personal information (e.g. hosting a website sweepstakes, promotion or survey, or selling software downloads). While on the Motorola BACKUP website hosted by Tarsin (Europe) Limited, this privacy policy will govern all PII data collection. Motorola privacy policy will govern those links which take you to the Motorola website.

Our website may also contain various links to third-party websites. These sites may provide additional information, goods, services and/or promotions. These sites are owned and operated independently of Tarsin (Europe) Limited, and have their own separate privacy and data collection practices. Any information you provide to these websites will be governed under the terms of their privacy policy, if any. Tarsin (Europe) Limited has no responsibility or liability whatsoever for the independent actions or policies of these independent sites, and is not responsible for the content or privacy practices of such sites.

Tarsin (Europe) Limited will not sell, share, rent, or trade your personal information to third parties other than as part of a sale of Tarsin (Europe) Limited or its business. In the case of the sale of Tarsin (Europe) Limited, we will endeavor to require the new owner to protect your collected personal information in accordance with Safe Harbor requirements. As required, Tarsin (Europe) Limited will transfer information to third parties which are either necessary to carry out the transactions pertaining to the customer or are necessary to facilitate general business practices such as to outside accounting, billing or delivery companies.

The TRUSTe program only covers information that is collected through this Website, and does not cover information that may be collected through any software downloaded from this Website.

Cookies
Tarsin (Europe) Limited's web server logs collect the domain names of visitors to our websites. This information is aggregated to measure number of visits, average time spent on our website, pages viewed, etc. We use this information to measure the use of our site and to improve the content of our site. Like many other sites on the internet, Tarsin (Europe) Limited uses cookies and collects IP addresses in order to better facilitate the services provided to you, and to collect non-personal aggregate data for marketing research purposes. A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use two types of non-persistent, session ID cookies, which terminate when the browser is closed. The first, a non-persistent Single Sign-On (SSO) cookie in the browser's memory, is set whenever the user is authenticated during login. In subsequent transactions with protected pages, this SSO cookie identifies the user. The second cookie, another non-persistent cookie called the application session cookie, is set when the user accesses one of the services on the Tarsin (Europe) Limited website. This is again a non-persistent cookie that stores mapping for the session information. There is one application session cookie for each application accessed while logged onto the website. We do use one persistent cookie which enables us to provide a better user experience. This cookie is used to display a onetime message to the user.

Choice
Tarsin (Europe) Limited allows the customer to opt-out of or opt-in to certain uses of personal information. In certain instances Tarsin (Europe) Limited will provide an opportunity for you to opt-out of certain uses of you personal information when collected. Additionally, you may choose to opt-out at a later date effective as of that date. Please note that opting out may result in the inability of Tarsin (Europe) Limited to provide the requested service. From time to time, you may be offered an opportunity to opt-in to promotions or other programs provided by a third-party through Tarsin (Europe) Limited.

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. We will send out Billing SMS to billable users. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Onward Transfer
Tarsin (Europe) Limited does not routinely disclose your personal information to any third parties. Tarsin (Europe) Limited will only transfer your personal information to third parties if:

• The third party subscribes to the Safe Harbor or is subject to the Data Privacy Directive or another adequacy finding, or;
• Tarsin (Europe) Limited has entered into a written agreement with the third party requiring that the third party provide at least the same level of privacy protection as is required by the Safe Harbor principles, or;
• Instructed to do so by you, or;
• When it is required by law (e.g., in compliance with a subpoena or court order) or if we believe in good faith that such action is appropriate and necessary to protect and defend the rights of Tarsin (Europe) Limited, or to protect the safety of Tarsin (Europe) Limited's users and the general public. Because of the uncertain regulatory environment associated with privacy issues, we may also be forced to disclose personally identifiable and other information to a governmental authority.

Security
Tarsin (Europe) Limited is a global company and has users all over the world. When you give Tarsin (Europe) Limited personal information, that information may be sent electronically to servers outside of the country where you originally entered the information. In addition, that information may be used, stored and processed outside of the country where you entered that information. Whenever Tarsin (Europe) Limited handles personal information, regardless of where this occurs, it takes steps to ensure that your information is treated securely and in accordance with the relevant Terms of Use and the Privacy Policy.

Realising the importance of secure data, Tarsin (Europe) Limited takes reasonable precautions to protect personal information from loss, misuse and unauthorised access, disclosure, alteration and destruction. Security questions regarding Tarsin (Europe) Limited should be directed to privacy@tarsin.com.

When you place an order or provide personal information, your transactions are encrypted for security. Encryption scrambles the information in your purchase, including your credit card number, so this information can only be viewed by Tarsin (Europe) Limited.

Tarsin (Europe) Limited uses Secure Sockets Layer (SSL) encryption technology, one of the highest levels of security on the Internet. The SSL protocol provides server authentication, data integrity, and privacy on the Web. This security measure helps ensure that impostors, eavesdroppers, or vandals can not get your personal information. SSL not only encrypts your personal information transmitted but also verifies the identity of the server and that the original message arrives safely at its destination.

However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Tarsin (Europe) Limited cannot ensure or warrant the security of any information you transmit to us or from our website, and therefore you use our site at your own risk. Once we receive your transmission, we use our best effort to ensure its security on our systems.

Data Integrity
Tarsin (Europe) Limited processes personal information only in a way that is compatible with the purposes for which it was collected and/or authorised by the individual. To the extent necessary for those purposes, Tarsin (Europe) Limited takes reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current. Updated information should be provided to http://www.motorolabackup.com.

Access
Our customers have the right to access their own non-public personal information in order to correct, amend, or delete the information where it is inaccurate. You can access your personal information on Motorola BACKUP at any time by going to http://www.motorolabackup.com. You must have your phone number and PIN Code. Tarsin (Europe) Limited reserves the right to take reasonable steps in compliance with your request except as may otherwise be allowed under law.

Child Privacy
This site is intended for use by persons over the age of 16. Tarsin (Europe) Limited does not seek to collect information about children under the age of 13. No information should be submitted to or posted on this website by users under 13 years of age. If a child under the age of 13 submits personal information to this website, we delete the information as soon as we discover it and do not use it for any other purpose. Tarsin (Europe) Limited encourages parents to take an active role in their children's use of the Internet, and to inform them of the potential dangers of providing information about themselves over the Internet.

Enforcement
If a customer has a compliant regarding Tarsin (Europe) Limited's use of their personal information, please contact us at privacy@tarsin.com. Tarsin (Europe) Limited will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this Policy. For complaints that cannot be resolved between Tarsin (Europe) Limited and the complainant, users of Tarsin (Europe) Limited's services agree that such dispute will be settled by binding arbitration in Reno, Nevada under the rules of the American Arbitration Association. All Tarsin (Europe) Limited employees will be required to be familiar with and adhere to this privacy policy. Tarsin (Europe) Limited will investigate any reported complaints of violations of its privacy policy and will take prompt remedial action where violations are found. Dispute resolution provisions in Tarsin (Europe) Limited's client contracts will be followed.

If you have questions or concerns regarding this statement, you should first contact: Tarsin (Europe) Limited's Privacy Administrator by email at privacy@tarsin.com, by phone at 1 (775) 833-0156, or by mail at Tarsin (Europe) Limited, 916 Southwood Blvd., Bldg 3, Ste A, Incline Village, NV 89451.

Additional Information
Tarsin (Europe) Limited's privacy practices are self-certified as defined in the U.S. Department of Commerce Safe Harbor Program. For more information about the Safe Harbor Program, please go to http://www.export.gov/safeharbor/. Questions regarding this policy should be directed to privacy@tarsin.com. You may also call Tarsin (Europe) Limited at 1 (775) 833-0156, or contact us by mail at:

Tarsin (Europe) Limited
Attn: Privacy Administrator
916 Southwood Blvd, Bldg 3, Ste A
Incline Village, NV 89451

The Motorola BACKUP service is provided by Tarsin (Europe) Limited, a company based in the US which has been nominated by Motorola to store the information you wish to back up on its servers. Tarsin (Europe) Limited's servers reside in the US, and therefore the personal information you back up will be transferred to the US. Tarsin (Europe) Limited will have access to your information only for purposes of providing assistance to you in retrieving your backed up information.

THIS SOFTWARE IS PROVIDED "AS-IS" WITH NO WARRANTIES OF ANY KIND. Motorola DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE FULLEST EXTENT PERMITTED BY LAW.

NEITHER Motorola NOR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, COMPENSATORY, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING IN ANY MANNER FROM USE OF THE Motorola BACKUP SOFTWARE, WHETHER UNDER CONTRACT, TORT, OR ANY OTHER CAUSE OF ACTION, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, INVASION OF PRIVACY/VIOLATION OF RIGHT TO PUBLICITY, OR LOST PROFITS, SAVINGS, REVENUES OR LOST BUSINESS. ALL SUCH DAMAGES ARE DISCLAIMED TO THE FULLEST EXTENT SUCH MAY BE DISCLAIMED BY LAW.

Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This agreement affects specific legal rights you may have, which may vary from state to state or from one jurisdiction to another.

• You agree to establish an account with Motorola BACKUP and keep that account for your own, personal, use;
• You agree not to access or attempt to access the information of other users without their permission;
• You agree not to access or attempt to access ("hack") the Motorola BACKUP site or Tarsin (Europe) Limited software in any way;
• You agree not to use the Motorola BACKUP site or software for bulk commercial solicitation ("spam") via email, SMS, MMS, or by any other method or message service;
• You agree to keep the list of contacts in your categories and mailing lists to a reasonable number, as determined by Tarsin (Europe) Limited;
• You agree that you will not use the Motorola BACKUP site for any purpose that is illegal under any applicable laws.

Violation of these terms may result in Tarsin (Europe) Limited removing your Motorola BACKUP privileges for a period of time or permanently, and you may be subject to a fine or other punishment by your local governmental authorities for illegal or prohibited use.

Tarsin (Europe) Limited, its website, and Motorola BACKUP are owned and operated by Tarsin (Europe) Limited. Tarsin (Europe) Limited agrees to let you use the Motorola BACKUP site to upload, store, and download your own personal information as managed by Motorola BACKUP if you agree to this Acceptable Use Policy. If you don´t agree, you can´t use Motorola BACKUP.